Thursday, 28 April 2016

News from Carillionamey

Accommodation Officers at the ready!

Did you know that CarillionAmey employ around 120 Accommodation Officers (AOs) in our Housing contract across the UK? These people, some of them serving or ex-military service people themselves, play a vital role in taking care of families during Move In and Move Out and while families are living in their Service Family Accommodation (SFA).

Paul is one of CarillionAmey’s AOs. Paul and other experienced people like him are playing an essential role in our improvement plan which aims to address the issues families have experienced in the past around moving in and out of SFA and dealing with maintenance and repair issues. 

Paul tells us what a typical day is like for him in RAF Lyneham where he is based.

 ‘I spent some of this morning with the Jones’ who are getting ready to move home, helping them to prepare well for ‘move out’.  I then spoke to their next door neighbour about a boiler issue, making sure that we were doing everything we needed to help sort the repair quickly.
Another aspect of my work is making sure that properties are prepared in time for families moving in. This week, I’m overseeing eight families moving into MOD Lyneham which has really kept me busy, having to turn around eight properties in 15 days can sometimes be a challenge”.

As well as his day to day job, Paul, because he has worked at RAF Lyneham for eight years and looks after 400 service family properties, has a wealth of knowledge and experience behind him.  Paul is helping share that knowledge across the business, helping out people like Tania, one of our newer AOs to join us to support families in Gosport.

Tania, is just one of 17 new AOs CarillionAmey has brought onto the Housing contract this year. Tania served in the Women’s Royal Army Corps and her 18 year old son joins HMS Raleigh this year, so she has a real connection with the families she meets.

So look out for our AOs in your area. Many of them like Tania come from a service background so they understand your situation and will do their best to resolve your issues as soon as they can. We know there’s further improvement needed. We believe our great AOs will play a big role in our journey.

Little Troopers Send-a-Hug

Monday, 25 April 2016

Armed Forces Covenant Website Launches

The new Armed Forces Covenant website launches today to enable all those who benefit from the Covenant, and those that can support it, to find the information they need in plain English and online. 
Serving personnel, service leavers, veterans and their families can access support from the Armed Forces Covenant via the new website. It is a central point of information about the Covenant, and uses real life examples to show what the Covenant does and the practical support available.
It is also much easier for businesses, local authorities and community organisations to find out how, and why, they can sign the Armed Forces Covenant. As signatories, they make a pledge of support that could be providing products and services tailored to service life, to be a Forces-friendly employer of reservists, service leavers and military spouses, or both. 

Monday, 18 April 2016

Crown Carveries Offer 10% Defence Discount

Welfare Drop In Sessions

There will be a 'Drop In' Service available for Service Personnel and Families with agencies such as Royal British Legion, SSAFA, Veterans Welfare Service and other agencies in the pipeline. 

The 'Drop In' Service will be taking place in the SSO Department Conference Room, dates as below between 1000-1200 hours.

The agencies listed below will provide help and information on numerous issues and have vast knowledge in all areas and are there for serving personnel, personnel leaving the army and families (and not just Veterans). 

Whether you need help with filling in your AFCS claim forms, Debt Management, Housing, Poppy Breaks to name few things they can help you with please come along and speak to people who have the knowledge.

Mental Health Problems? - Common Signs

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Tuesday, 12 April 2016

Carillionamey - Move In/Move Out Standard Tick Sheets

These booklets detail the Move In and Move Out standards required of your SFA, ensuring that you know exactly what is required from you to get your property to the agreed standard.

Please click HERE to view online

Monday, 11 April 2016

Social Media Guidelines

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New National Insurance Credits for Service spouses and civil partners to help protect your future State Pension

From 6 April 2016, spouses and civil partners of Service personnel will be able to apply for a new type of National Insurance (NI) credit to protect their State Pension.

The new Class 3 NI credits have been introduced  in recognition of the fact that accompanying on deployment overseas may have affected a Service spouse or civil partner’s ability to work and pay NI contributions. This could potentially result in a gap in their NI record and could affect the amount of State Pension they receive in retirement.

The new DWP credits have been taken forward under the Armed Forces Covenant, which states that members of the Armed Forces and their families should receive fair treatment from the nation which they serve. More information about the Armed Forces Covenant can be found at

To view in full please click HERE

Thursday, 7 April 2016

Tuesday, 5 April 2016

Carillionamey Information

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Carillionamey Information

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